PayPal Payments
- We accept PayPal payments. Log in to your PayPal account to continue paying with PayPal.
- We also accept credit card payments via PayPal. Select “Pay with Debit or Credit Card”. You will arrive at the “PayPal Guest Checkout” page on which you will be required to enter your card details.
Atome Installment Payment
Payment of purchases can also be made with Atome, an interest-free installment plan for your convenience.
How to Pay with Atome:
- Download the Atome app from the App Store or Google Play on your phone. Create an Atome account if you do not have one.
- Select “Atome” on the Checkout page.
- Your total order amount is split into 3 equal bills, the first of which you will make payment for at checkout. The next two payments will be made 30 days and 60 days later, respectively. Note: (1) To pay by installment with Atome, the minimum order amount at checkout is $30. (2) Fixed late payment fee will be applied if payment(s) is/are not made on time.
- Check the status of your payment schedule under “Bills” on the Atome app. Once all installment payments have been made, you will be notified that you have completed your payment cycle.
How to Utilise Atome Vouchers:
Note: Vouchers can only be used on the Atome app.
- Select “Atome” as payment method on the Checkout page, and click “Place Order”. You will be redirected to Atome’s payment page.
- Click “Continue to pay”, then “Add promotions”.
- Select from the vouchers available and click “Confirm”.
Please refer to this link for more info on Atome’s Terms of Service.
Refund Methods
PayPal & PayPal Credit/Debit Card Refunds
- For refunds and order cancellations, contact us via phone, email or the contact form to inform us on your refund/cancellation.
- PayPal refunds will be done within 1 working day and will be credited back to your PayPal account or debit/credit card, whichever was used for payment.
- It will take 7 to 30 days for the refund amount to appear on your card statement. Click here for more information on PayPal refunds.
Atome Refund
- For refunds and order cancellations, contact us via phone, email or the contact form to inform us on your refund/cancellation.
- Atome refunds will be done within 1 working day and will be credited back to your debit/credit card, whichever was used for payment.
- It will take 3 – 5 business days for the refund amount to be credited back to your credit card (if credit card was used to transact), or bank account (if debit card was used to transact).
Refunds via Bank Transfer
- Payments made via other payment methods (i.e. not PayPal or Atome) will be refunded via bank transfer.
- Contact us via phone, email or the contact form to inform us on your refund/cancellation.
- Please provide us with your full name, bank name and bank account number. Refunds will be made via bank transfer.
- Refunds via bank transfer will take up to 14 days from the day of submission of bank details.
